In solid dose manufacturing, standard service isn't good enough. "Good enough" leads to micro-stops, rejected batches, and delayed shipments. I founded Precision Solid Dose Services to deliver true, world-class support. To me, that means complete transparency, rapid response times, and fixing the root cause of the problem the first time. When I step onto your floor, I treat your production deadlines as if they were my own.
World-Class Service Delivery
Services
Tablet Press and Encapsulation Training
Real-World Equipment Training
Skip the generic classroom theory. We deliver practical, on-the-floor instruction backed by authentic service experience. We know how to anticipate the exact mistakes operators make and more importantly, we know how to train your team to prevent them before they cost you downtime and money.
We bring hands-on troubleshooting expertise directly to your production floor, equipping your staff with the skills they need to run your machinery safely and efficiently.
Our On-Site Training Includes:
Setup: Expert instruction on proper tooling installation and precision dosing adjustments.
Live Troubleshooting: Teaching operators how to confidently resolve sticking and capping issues on the fly.
Preventative Operation: Best practices for running equipment to maximize uptime and minimize mechanical wear.
Troubleshooting: Onsite & Remote
When your solid dose equipment halts, every hour of downtime costs you money. Immediate virtual troubleshooting is available to diagnose and often resolve the issue right over the phone or video saving you the cost and wait time of a service visit. If the problem requires a mechanical teardown, expert support deploys directly to your facility to fix the root cause, not just the symptom, so you can get your batches back on schedule.
Preventive Maintenance (PM)
Unplanned downtime drains thousands of dollars in lost output and emergency repairs. Take control of your operations before equipment fails.
With a scheduled maintenance program, you get:
Early Detection: Deep-dive inspections that identify wear and tear before it breaks.
Predictable Operations: Turn random, catastrophic failures into scheduled, manageable service.
Protected Revenue: Keep production lines moving and eliminate costly emergency repair bills.
Service Agreements
Upfront Commitment. Long-Term Reliability.
When you partner with Precision Solid Dose Services, your upfront payment does more than just secure a date on the calendar- it secures the uninterrupted future of your production line.
We don't just provide a quick fix and walk away. By committing to our services in advance, you lock in a dedicated, expert partner focused on keeping your equipment running efficiently for the long haul. We shift your operation away from reactive scrambling and into proactive, predictable success.
The Value of Your Investment:
Locked-In Priority: Your upfront commitment guarantees your place on our schedule and ensures you have our full, undivided attention when it matters most.
Proactive Prevention: We focus on the long game—training your operators, calibrating your machines, and catching mechanical wear before it causes catastrophic downtime.
A True Partnership: We are invested in your ongoing operational success, ensuring that the service you receive today continues to pay off in maximum uptime and reduced costs tomorrow.
In the solid dose manufacturing industry, waiting for a tablet press or encapsulator to break down is the most expensive way to run a production floor.
When a machine goes down unexpectedly, you aren't just paying for an emergency service call. You are paying for lost production hours, idled operators, wasted raw materials, and missed shipping deadlines. By securing your maintenance schedule upfront, you transition your facility from reactive panic to predictable, profitable production.
Why Our Service Agreements Are Your Best Investment
Predictable Budgeting: No more scrambling to get emergency service POs approved. By securing an annual or bi-annual service agreement, your maintenance labor costs are locked in and entirely predictable for the fiscal year.
Reduced Scrap & Product Waste: A machine that is drifting out of calibration creates bad tablets, poor weights, and wasted Active Pharmaceutical Ingredients (APIs). Regular, scheduled PMs ensure your yields stay high and waste stays zero.
Audit & Compliance Readiness: When auditors or quality inspectors walk the floor, having a documented Service Agreement proves that your equipment is routinely calibrated and maintained to exact specifications by an expert third party.
Extended Equipment Lifespan: Tablet presses and encapsulators take a massive physical beating. Routine, expert TLC ensures your capital equipment lasts for decades, maximizing the return on your initial investment.
How We Build Your Custom Agreement
We don't do "one-size-fits-all." We build a service agreement based on your specific production schedule, shift loads, and equipment demands.
Typical agreements include:
Bi-Annual or Quarterly PM Visits: We come on-site at scheduled intervals to inspect, tear down, and recalibrate critical components before they fail.
Operator Refresher Training: During our PM visits, we spend time with your operators on the floor to correct bad habits, review safety protocols, and optimize changeover times.
Detailed Reporting & Forecasting: After every visit, you receive a comprehensive health-check report detailing exactly what was adjusted and what wear components your purchasing department needs to order and budget for next year.